Please print your order confirmation page for this resizing order or write order number down, and send it along with the jewelry back to us for resize. USPS first class is the best, least expensive option. Be sure to keep your tracking number as we cannot be responsible for items before we receive them. Send the item in a small box (either the original jewelry box or similar) inside a padded mailer to protect it during shipping. Resize address:

Heartbeat Keepsakes Repairs
755 Boardman Canfield Rd Ste A1 Lower Level
Boardman, Ohio 44512