• Replacement Chain
  • Please print your order confirmation page for this resizing order or write order number down, and send it along with the jewelry back to us for resize. USPS first class is the best, least expensive option. Be sure to keep your tracking number as we cannot be responsible for items before we receive them. Send the item in a small box (either the original jewelry box or similar) inside a padded mailer to protect it during shipping. Resize address:

    Heartbeat Keepsakes Repairs 755 Boardman Canfield Rd Ste A1 Lower Level Boardman, Ohio 44512

  • Gift certificate- $50
  • Instructions:
    1. Fill out this form, add item to cart, and check out.
    2. Package your jewelry inside a small jewelry box, and put in a padded mailer similar to how it was delivered to you. This protects it during shipping. Items returned without protection will be irreparably damaged, and this damage is not covered by any warranty.
    3. Print your confirmation page or write down your order number that will be generated after you check out. Put this inside the mailer.
    4. Send your jewelry back to us at the address below. USPS First Class offers the best price for this, less than $5 for most addresses. Be sure to keep your tracking number for your package.
    5. That's it! We will cover the repair and return the item to you at our cost. You will receive an email with tracking once it ships. Repairs are processed within 2 to 4 weeks because we have to include time for shipping both ways, but we do our best to get them done and returned asap!

    Heartbeat Keepsakes Repairs 755 Boardman Canfield Rd Ste A1 Boardman, Ohio 44512

  • Instructions:
    1. Fill out this form, add item to cart, and check out. Explain what engraving you would like in the "Special Notes" section, and upload an image if needed.
    2. Package your jewelry inside a small jewelry box, and put in a padded mailer similar to how it was delivered to you. This protects it during shipping. Items returned without protection will be irreparably damaged, and this damage is not covered by any warranty.
    3. Print your confirmation page or write down your order number that will be generated after you check out. Put this inside the mailer.
    4. Send your jewelry back to us at the address below. USPS First Class offers the best price for this, less than $5 for most addresses. Be sure to keep your tracking number for your package.
    5. That's it! We will add the requested engraving and return your keepsake to you. You will receive an email with tracking once it ships. Engravings and repairs are processed within 2 to 4 weeks because we have to include time for shipping both ways, but we do our best to get them done and returned asap!

    Heartbeat Keepsakes Engravings and Repairs 755 Boardman Canfield Rd Ste A1- Lower Level Boardman, Ohio 44512

  • Instructions:
    1. Fill out this form, add item to cart, and check out. Explain what engraving you would like in the "Special Notes" section, and upload an image if needed.
    2. Package your jewelry inside a small jewelry box, and put in a padded mailer similar to how it was delivered to you. This protects it during shipping. Items returned without protection will be irreparably damaged, and this damage is not covered by any warranty.
    3. Print your confirmation page or write down your order number that will be generated after you check out. Put this inside the mailer.
    4. Send your jewelry back to us at the address below. USPS First Class offers the best price for this, less than $5 for most addresses. Be sure to keep your tracking number for your package.
    5. That's it! We will add the requested engraving and return your keepsake to you. You will receive an email with tracking once it ships. Engravings and repairs are processed within 2 to 4 weeks because we have to include time for shipping both ways, but we do our best to get them done and returned asap!

    Heartbeat Keepsakes Engravings and Repairs 755 Boardman Canfield Rd Ste A1- Lower Level Boardman, Ohio 44512

  • If you received your keepsake within the last 6 months, your repair is free and covered under our repair warranty. If you received your jewelry more than 6 months ago, please use this link for repair: https://heartbeatkeepsakes.com/heartbeat-jewelry/jewelry-repair/ Instructions:
    1. Fill out this form and add an image of the broken piece of your jewelry. We use these images to improve our products.
    2. Add item to cart, and check out. You will not have to pay to check out, but it allows us to get the repair in our system so it does not get mixed up with any other keepsakes and so we have all the correct information.
    3. Package your jewelry inside a small jewelry box, and put in a padded mailer similar to how it was delivered to you. This protects it during shipping. Items returned without protection will be irreparably damaged, and this damage is not covered in the warranty.
    4. Print your confirmation page or write down your order number that will be generated after you check out. Put this inside the mailer.
    5. Send your jewelry back to us at the address below. USPS First Class offers the best price for this, less than $5 for most addresses. Be sure to keep your tracking number for your package.
    6. That's it! We will cover the repair and return the item to you at our cost. You will receive an email with tracking once it ships. Repairs are processed within 2 to 4 weeks because we have to include time for shipping both ways, but we do our best to get them done and returned asap!

    Heartbeat Keepsakes Repairs 755 Boardman Canfield Rd Ste A1 Boardman, Ohio 44512

  • Instructions:
    1. Fill out this form. Add item to cart, and check out. You will not have to pay to check out, but it allows us to get the repair in our system so it does not get mixed up with any other keepsakes and so we have all the correct information.
    2. Package your jewelry inside a small jewelry box, and put in a padded mailer similar to how it was delivered to you. This protects it during shipping. Items returned without protection will be irreparably damaged, and this damage is not covered in the warranty.
    3. Print your confirmation page or write down your order number that will be generated after you check out. Put this inside the mailer.
    4. Send your jewelry back to us at the address below. USPS First Class offers the best price for this, less than $5 for most addresses. Be sure to keep your tracking number for your package.
    5. That's it! We will cover the repair and return the item to you at our cost. You will receive an email with tracking once it ships. Repairs are processed within 2 to 4 weeks because we have to include time for shipping both ways, but we do our best to get them done and returned asap!

    Heartbeat Keepsakes Repairs 755 Boardman Canfield Rd Ste A1 Boardman, Ohio 44512

  • Upgrade order to rush priority processing option, and receive within 1 week from submitting this upgrade.
  • Upgrade order to priority processing option, and receive within 1 week from submitting this upgrade.
  • Upgrade order to priority processing option, and receive within 2 weeks from submitting this upgrade.
  • Upgrade from heartbeat engraving to photo engraving.
  • Heartbeat Snowman Ornament - Partner
  • Sterling Silver Charm Bracelet with Oval Charm and Split Ring Connector
  • Heartbeat Outline Image for Tattoo - High resolution digital files of both the single line outline and full outline will be emailed to you as artwork for a tattoo.
  • Convert audio file to sound wave jpg
  • Custom Silhouette Ornament - cut, polished, finished, and shipped Large order discounts: s10 (10% off orders $150-$299), s20 (20% off orders $300 and up)
  • Custom Silhouette Charm - cut, polished, finished, and shipped Large order discounts: s10 (10% off orders $150-$299), s20 (20% off orders $300 and up)
  • Chain Only - No Pendant
  • Offering birthstone charms is an easy way to increase sales and captivate your clients. Consider recommending the addition of one or more of our dazzling birthstone charms to any bracelet or necklace purchase. Charm Only - No Necklace or Bracelet - Only available with the purchase of Heartbeat Keepsakes jewelry item.
  • Maybe your family has grown since you bought your first pendant? Then consider one or more additional heartbeat pendants available in a variety of materials and engraving options. Pendant Only - No Necklace
  • Charm Only – No Bracelet/Necklace
  • Upgrade to priority shipping x2 addresses
  • Upgrade Starter Display to Full Display
Go to Top